WELCOME TO HGO DESIGN & GRAPHICS
HGO Design & Graphics is proud and thankful for the opportunity to play a part in your life. Our goal is to bring fun, happiness and good fortune to your special day or event. We work around the clock to make sure that you receive the highest quality products on time. We want to be your go to Etsy store for all your customized apparel and select gift items for holidays, birthdays, weddings, baby showers and more. We hope you will enjoy purchasing and using our products as much as we enjoy designing and creating them. Please, check out our store and feel free to contact us with any questions or special requests.
We look forward to serving you.
IMPORTANT NOTE!
FOR LONG SLEEVE SHIRTS, PLEASE, CHOOSE THE LONG SLEEVE OPTION FROM
DROP-DOWN MENU.
If you are not sure how to make your selection, please feel free to contact us.
PRODUCT DESCRIPTION!
– Please, use the Personalization Box for design color information.
– Our uniquely made designs are applied by using DTG, DTF and Heat press vinyl.
– If you are considering to add or change anything on the existing design in the displayed picture, please contact with us by using the “message box” to find out if the changes and additional requests can be done or not. If you do NOT request the change in the order, we will print and ship the item as displayed.
– There is an additional fee for Backside design. Please, remember to add the additional fee into your purchase.
VERY IMPORTANT: Please review the color charts for the size and type of t-shirt you will order because every color is NOT available for each type of t-shirt. Drop-down menu comes automatically with every type and color but they are not available for each item so please make sure to check it before finalizing your order. If you do not check the right color from the chart, the closest item in color will be sent to you.
– If you enter the wrong address with your order, please send us a message from the message box ASAP. We can apply the change ONLY if the item has not been processed for shipping
– We will respond to your messages during business hours from 9:00 am to 6:00 pm Monday to Friday except national Holidays.
Processing Time: We process all orders within 1 to 3 business days.
Shipping: Orders are shipped through USPS, and you will receive a tracking number as soon as your package is on its way.
Returns & Exchanges: Returns or exchanges are only accepted if the item is incorrect or defective due to our mistake. Please notify us within 48 hours of receiving your order if there is any issue.
———- How to Place Your Order! ———-
• Choose your t-shirt color from the drop-down menu
• Make your size selection
• Choose the design and text color
• PLEASE, follow all order steps
WASHING INSTRUCTIONS:
* Turn inside out.
* Machine Wash Gentle Cycle (Cold) or
* Hand Wash with mild detergent
* Hang dry (preferred) or Tumble dry Low
* DO NOT Bleach or Iron on the Design
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